GENERAL INFORMATION

Office Hours

Patient care is our number one priority, every effort is made to accommodate patients and provide the best care.  Advanced Physical Therapy’s business hours are from 7:00 a.m. to 7:00 p.m. Monday thru Thursday, and Friday from 7:00 a.m. to 5:00 p.m. Hours may vary by provider.

Insurance

Advanced Physical Therapy participates with Medicare and most commercial, managed care insurance plans including HMO, PPO, POS, and worker’s compensation plans. Click here for a list of current plans we accept. If your carrier is not listed please call us to find out if we accept it. Our friendly staff will gladly contact your insurance carrier and help you to understand what is covered by your insurance plan before you begin physical therapy. We will inform you of any copay amount and explain your physical therapy benefits at your first office visit. If you do not have health insurance or other coverage or have exhausted your insurance benefits, we do offer affordable payment plans. Please call for more specific details. Co-payments are requested at the time of service.

Direct Access

When seeking physical therapy services, it’s important to know that you have the right to choose your physical therapist. In Connecticut you can make an appointment with a physical therapist directly, without a physician’s referral if covered by your insurance carrier. Although a physician or other health care professional may suggest a certain facility or physical therapist based on experience or geographical location, the decision as to where you seek treatment is yours. Some physicians employ physical therapists or own physical therapy clinics, which means they have a financial incentive to refer patients to their employees or clinics. This conflict of interest can lead to excessive visits and services.

Advanced Physical Therapy understands that the road to recovery is personal, so you will always receive a treatment plan tailored toward your individual goals and needs. You are the most important member of your own health care team and you have the freedom to choose your physical therapist. Always insist that your physical therapy be provided by a licensed physical therapist. The decision as to where you seek treatment is yours. Choose the name you trust with Advanced Physical Therapy.