FREQUENTLY ASKED QUESTIONS
As a patient, you always have questions. We have included an extensive list of questions you may have about visiting our office. At Advanced Physical Therapy we are always ready to answer any questions you may have. If you do not find the answer to your question, please call one of our offices for further information.
If my doctor referred me to a different facility, do I have to go there?
Although a physician or other health care professional may suggest a certain facility or physical therapist based on experience or geographical location, it is important to know that you have the right to choose your physical therapist. You are not obligated to receive physical therapy in any specific facility. Some physicians employ physical therapists or own physical therapy clinics, which means they have a financial incentive to refer patients to their employees or clinics. This conflict of interest can lead to excessive visits and services. Advanced Physical Therapy understands that the road to recovery is personal. You are the most important member of your own health care team. When seeking physical therapy services, you have the freedom to choose your physical therapist. Always insist that your physical therapy be provided by a licensed physical therapist. Choose the name you trust with Advanced Physical Therapy.
Will I always see the same physical therapist at Advanced Physical Therapy?
We promote strong patient-therapist relationships in order to ensure the highest quality of care for all our patients. To achieve this, all of your scheduled appointments will be with the same physical therapist. In extenuating or emergency circumstances, another physical therapist may be seen. All of our physical therapists at Advanced Physical Therapy are fully trained, and provide the highest quality of care for your individual condition.
What should I bring to my first office visit?
It is important for you to bring your insurance card, any required insurance co-pay, a photo id, and a physician’s referral if required by your insurance carrier. We also ask that, if possible, you bring the completed patient registration forms available for download on this site. Please click here to access those forms. You should also bring any relevant test or imaging studies, such as X-Rays, MRI or CT scans. It is also recommended that you bring a list of medications you are currently taking.
How long will my appointment last?
Your initial evaluation on your first office visit will last between 45 minutes to an hour. Subsequent visits may last anywhere from 30 minutes to an hour depending on your rehabilitation program and your physical therapy goals. Your physical therapist will establish and discuss your program with you in detail during your first appointment.
What should I wear to physical therapy?
It is best to wear loose, comfortable clothing and sneakers or comfortable shoes for physical therapy.
Do I need a prescription to come?
Most insurances require a referral from your doctor for physical therapy. However, Connecticut does have Direct Access which allows patients to come without a physician referral if covered by your insurance carrier. Call one of our offices for further information.
Will I have an insurance co-pay?
Advanced Physical Therapy participates with Medicare and most commercial, managed care insurance plans including HMO, PPO and POS plans, and worker’s compensation plans. Please call our office and we will verify your coverage and benefits for you prior to your first visit. We will inform you of the copay amount and explain your physical therapy benefits at your first office visit. If you do not have health insurance or other coverage or have exhausted your insurance benefits, we do offer affordable payment plans. Please call for more specific details.
What should I expect during my first office visit?
During your initial office visit to Advanced Physical Therapy you will meet with one of our experienced physical therapists who will begin the process of evaluating your condition. Your physical therapist will discuss your medical history and symptoms with you, conduct a physical examination to accurately diagnose your condition and develop an effective treatment plan.